We are a national home sleep test service...
...driven with purpose and integrity, committed to our patient-centric model of healthcare. In our effort to develop healthcare and sleep medicine, we will continue to pursue technological developments that embody quality, service and innovation for superior clinical benefits while helping to lower patient and clinician costs, as we move closer to a healthier lifestyle.
A closer look at our simple, safe sleep test model...
Simplified and Safer Referral Processes
As a SleepTest.com member, we partner with you to drive our mutual mission to save lives - providing you with a customized SleepTest.com Prescription Form.
- Once your patient has been screened and you find medical justification for a sleep study, simply fill out the SleepTest.com Prescription Form and submit through our innovative, HIPAA compliant portal. No more lost faxes or unsafe transfer of patient health information via emails!
- Immediately, our customer service team will generate a "verification of benefits" on their medical insurance.
Your patient's positive experience is our #1 goal, as stated in our mission statement and core values. It is a standard protocol at SleepTest.com to exceed your patient's expectations in this process. Our team takes the opportunity to share your patient's care very serious as we integrate into an extension of your practice.
- When our team has accurate information on your patient's deductible and copay, we will call them directly to educate them on your home sleep test referral, how to effectively wear the testing device and explain in detail your patient's medical benefits and help them understand their out of pocket responsibility.
- When your patient is fully educated and understands the home sleep testing steps and the device, SleepTest.com will send a home sleep test device directly to their home to monitor their sleep patterns, O2 saturations, apneas and more.
- That's right! We ship and recover these medical devices for you; therefore you do not have buy or lease them, or worry about them being lost or stolen. Let us do the work and take the liability off of your hands.
Keeping You in the Loop
We help you keep control of your patient's experience...and keep it positive!
- Our SleepTest.com customer service team will email you every step of the way...so you don't have to worry about your patient getting lost in the referral or testings processes.
- You will be notified every step of the way, as if you are working along with your patient. No patient left behind!
- Don't worry! If your patient declines, we'll share with you why. If they don't take our call, we'll alert you so you can follow up.
- It is our mission to ensure that all patents are tested somewhere...even if it isn't with us.
Recovery with Care
To continue providing you with optimal service and minimal involvement, we manage all recovery of sleep test devices.
Yep, that's right! No need to spend hours on the phone, chasing your patients down, wondering if they've worn the sleep test device or returned it.
- Our SleepTest.com customer service team will start this process off with success by setting the proper expectation for returning the device during our scheduling call.
- If we notice that the home sleep test has been out for an extended period of time, we will reach out to your patient to see if they have any questions and assist with the testing process.
- We will not pester them, but encourage them to move quickly...we agree this is a serious matter.
Accurate and Expeditious Sleep Test Results
We know how important it is to you to get immediate results. We want them fast, too!
Sense of urgency is promoted throughout our culture for your convenience and your patient's care.
- Once the home sleep test device is recovered from your patient, our SleepTest.com customer service team will move quickly to upload your patient's data and prepare for our Board Certified Sleep Physicians to review.
- Our goal is to have your sleep test results in your in your hands within 3-5 business days.