WE ARE HIRING!

SLEEPTEST.COM IS SEEKING DISCIPLINED TEAM MEMBERS WHO WILL BRING PUPOSE, INTEGRITY AND CHARACTER TO THE CULTURE WE ARE BUILDING FROM THE "INSIDE-OUT".  

SEE BELOW FOR CURRENT OPPORTUNITIES!


Patient Scheduling Coordinator 

Roles & Responsibilities

  • Call to schedule patients for home sleep tests.
  • Review out of pocket costs and encourage patient to accept home sleep test.
  • Provide excellent customer service with patients and clients.
  • Educate patients on how to effectively utilize the home sleep test device.
  • Educate patients on their medical benefits and investment for their sleep test.
  • Document activity and send patient email notifications to clients.
  • Call to recover outstanding home sleep test devices from patients.
  • Assist with home sleep test device shipment and recovery.
  • Demonstrate proficient time management and ability to perform multiple tasks at one time.
  • Communicate often and effectively with team members, superiors, clients and patients.
  • Assist Account Managers with daily tasks and client needs.
  • Contribute as a key member our team, leading with purpose and integrity.
  • Demonstrate gradual and persistent improvement in job performance quality.

Requirements

  • Exceptional phone, verbal, written and overall communication skills.
  • Ability to work well with others in a team environment.
  • Interest in helping others and saving lives.
  • Knowledge of Apple/Microsoft devices and applications.

Added Value

  • Past customer service experience.
  • Experience and/or knowledge of the sleep medicine market and patient experience.
  • Experience and/or knowledge of home sleep testing and/or polysomnography.
  • Experience and/or knowledge of the dental market and/or practice.
  • Experience and/or knowledge of medical billing and medical insurances.
  • Past sales experience.
  • Licensed RPSGT.

Account Manager

Roles & Responsibilities

  • Provide excellent customer service and manage accounts effectively via phone and webinar meetings.  
  • Onboard new members, provide ongoing assistance and training. 
  • Call to schedule patients for home sleep tests. 
  • Collect electronic verification of benefits for referred home sleep test patients. 
  • Call to recover outstanding home sleep test devices. 
  • Assist with home sleep test device shipment and recovery.
  • Communicate often and effectively with teammates, superiors, members and patients. 
  • Assist sales team with sales related tasks. 
  • Potentially travel to and attend clinical education events.  
  • Contribute as a key player on the SleepTest.com team, leading with purpose and integrity, while having fun helping members and patients! 

Requirements

  • Exceptional verbal, written, phone and overall communication skills. 
  • Ability to work well with others in a team environment. 
  • Knowledge of Apple and/or Microsoft devices and applications. 
  • Interest in helping others and saving lives. 

Added Value

  • Knowledge of the dental sleep medicine market and patient experience. 
  • Knowledge of home sleep testing. 
  • Knowledge of medical billing and medical insurances. 
  • Sales experience - inside or outside sales is a plus.