Full-Time Team Members Are Afforded:
- 10 PTO Days (Accrue Immediately)
- Health Insurance (After 3 months)
- 401K (After 6 months)
- Annual raises higher than national average
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Now Hiring for the Following Positions
Customer Care Advocate
Full-Time & Part-Time Considered
Roles & Responsibilities
- Make outgoing calls to help patients through their testing experience.
- Receive incoming calls to support patients and referring providers.
- Educate patients on how to utilize home sleep testing devices effectively.
- Educate patients on their medical benefits and out-of-pocket portion.
- Call to recover outstanding home sleep test devices from patients.
- Assist logistics team with shipping, receiving, and sanitation.
- Demonstrate proficient time management and ability to perform multiple tasks at once.
- Communicate effectively with team members, superiors, clients, and patients.
- Demonstrate gradual and persistent improvement in job performance quality.
- Have fun in a team environment and be a big part of saving lives!
Required Skills & Experience
- Customer service experience.
- Phone experience.
- Exceptional phone, verbal, written, and overall communication skills.
- Ability to work well with others in a team environment.
- Interest in helping others and saving lives.
- Operate with urgency and accountability.
- Minimum of two years of experience with Apple/Microsoft devices and applications
- Live in Orange County, CA (Preferably South Orange County).
Added Value
- Experience scheduling patients.
- Experience and/or knowledge of the sleep medicine market and patient experience.
- Experience and/or knowledge of home sleep testing and/or polysomnography.
- Experience and/or knowledge of the dental market and/or practice.
- Experience and/or knowledge of medical billing and medical insurance.
We're Always Accepting Applications
Below are some of the positions we are always accepting applications for.
Medical/dental/vision insurance, PTO, and bonuses afforded to full-time team members.
Use the Contact Box to the right or send your resume to info@SleepTest.com.
Logistics Coordinator (Shipping & Receiving)
Full-Time & Part-Time Considered
Roles & Responsibilities
- Initialize home sleep test devices and prepare for delivery to patients.
- Download data from incoming home sleep test devices for physician interpretation.
- Sanitize incoming testing devices and prepare them for shipment.
- Create shipping labels for outgoing and incoming sleep test devices.
- Call to recover outstanding home sleep test devices from patients.
- Assist Customer Support Representatives with daily tasks.
- Demonstrate proficient time management and ability to perform multiple tasks at once.
- Communicate effectively with team members, superiors, clients, and patients.
- Contribute as a key member of our team, leading with purpose and integrity.
- Demonstrate gradual and persistent improvement in job performance quality.
- Have fun in a team environment and be a big part of saving lives!
Required Skills & Experience
- Customer service Experience.
- Exceptional phone, verbal, written, and overall communication skills.
- Ability to work well with others in a team environment.
- Interest in helping others and saving lives.
- Operate with urgency and accountability.
- Minimum of one year of experience with Apple/Microsoft devices and applications.
- Live in Orange County, CA (Preferably South Orange County).
Added Value
- Data entry experience with detailed information.
- Experience shipping with United States Postal Services.
- Experience and/or knowledge of the sleep medicine market and patient experience.
- Experience and/or knowledge of home sleep testing and/or polysomnography.
- Experience and/or knowledge of the dental market and/or practice.
- Experience and/or knowledge of medical billing and medical insurances.
- Licensed RPSGT.
Administrative Assistant
Full-Time & Part-Time Considered
Roles & Responsibilities
- Answer and direct phone calls to responsible team members.
- Confirm and schedule meetings and appointments.
- Provide customer support to patients and clients.
- Be a point of contact for a range of team members and vendor partners.
- Manage office inventory and order office supplies.
- Assist leadership with recording expenses for the accounting department.
- Produce and distribute correspondence memos, letters, faxes, and forms.
- Assist in the preparation and sorting of regularly scheduled reports.
- Add to, update, and maintain contact lists.
- Take notes and minutes during meetings.
- Run and sort reports requested by leadership.
- Run quick errands in the local area.
- Retrieve, sort, deliver, and send mail.
- Learn Customer Support roles in order to support that team as needed – scheduling & recovery calls.
- Learn Logistics roles in order to support that team as needed – shipping, receiving & sanitation.
- Demonstrate proficient time management and the ability to perform multiple tasks at once.
- Provide customer support to patients and clients.
- Demonstrate proficient time management and ability to perform multiple tasks at once.
- Communicate effectively with team members, superiors, clients, and patients.
- Demonstrate gradual and persistent improvement in job performance quality.
- Have fun in a team environment and be a big part of saving lives!
Required Skills & Experience
- Administrative/executive/personal assistant experience.
- Customer service experience.
- Phone experience.
- Exceptional phone, verbal, written, and overall communication skills.
- Ability to work well with others in a team environment.
- Interest in helping others and saving lives.
- Operate with urgency and accountability.
- Minimum of two years of experience with Apple/Microsoft devices and applications.
- Live in Orange County, CA (Preferably South Orange County).
Added Value
- Experience and/or knowledge of the sleep medicine market and patient experience.
- Experience and/or knowledge of home sleep testing and/or polysomnography.
- Experience and/or knowledge of the dental market and/or practice.
- Experience and/or knowledge of medical billing and medical insurances.
RPSGT/Logistics Coordinator
Full-Time & Part-Time Considered
Roles & Responsibilities
- Initialize home sleep test devices and prepare for delivery to patients.
- Download data from incoming home sleep test devices for physician interpretation.
- Sanitize incoming testing devices and prepare them for shipment.
- Create shipping labels for outgoing and incoming sleep test devices.
- Call to recover outstanding home sleep test devices from patients.
- Assist Customer Support Representatives with daily tasks.
- Demonstrate proficient time management and ability to perform multiple tasks at once.
- Communicate effectively with team members, superiors, clients, and patients.
- Contribute as a key member of our team, leading with purpose and integrity.
- Demonstrate gradual and persistent improvement in job performance quality.
- Have fun in a team environment and be a big part of saving lives!
Required Skills & Experience
- RPSGT Certification.
- Experience and/or knowledge of home sleep testing and/or polysomnography.
- Exceptional phone, verbal, written, and overall communication skills.
- Ability to work well with others in a team environment.
- Interest in helping others and saving lives.
- Operate with urgency and accountability.
- Minimum of one year of experience with Apple/Microsoft devices and applications.
- Live in Orange County, CA (Preferably South Orange County).
Added Value
- Past data entry experience with detailed information.
- Experience with shipping with United States Postal Services.
- Experience and/or knowledge of the sleep medicine market and patient experience.
- Experience and/or knowledge of the dental market and/or practice.
